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Cisco Unified Contact Center Management Portal and Unified Contact Center Domain Manager Privilege Escalation Vulnerability

cisco-sa-ccmp-priv-esc-JzhTFLm4 · Critical · Published · Updated

A vulnerability in the web-based management interface of Cisco Unified Contact Center Management Portal (Unified CCMP) and Cisco Unified Contact Center Domain Manager (Unified CCDM) could allow an authenticated, remote attacker to elevate their privileges to Administrator. This vulnerability is due to the lack of server-side validation of user permissions. An attacker could exploit this vulnerability by submitting a crafted HTTP request to a vulnerable system. A successful exploit could allow the attacker to create Administrator accounts. With these accounts, the attacker could access and modify telephony and user resources across all the Unified platforms that are associated to the vulnerable Cisco Unified CCMP. To successfully exploit this vulnerability, an attacker would need valid Advanced User credentials. Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability. This advisory is available at the following link:https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ccmp-priv-esc-JzhTFLm4

Cisco advisory · CSAF JSON

Workarounds

There are no workarounds that address this vulnerability.

CVEsCVE-2022-20658
Cisco Bug IDsCSCvz49473
CVSS ScoreBase 9.6
Base 9.6 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:N/E:X/RL:X/RC:X
Product Names From Source
Cisco Unified Contact Center Domain Manager, Cisco Unified Contact Center Management Portal

Related Products

Product CVE Evidence
Cisco Unified Contact Center Management Portal CVE-2022-20658 Cisco OpenVuln
Cisco Unified Contact Center Domain Manager CVE-2022-20658 Cisco OpenVuln
Cisco Unified Contact Center CVE-2022-20658 Cisco OpenVuln