{"schema_version":"public-product-v1.1","generated_at":"2026-07-21T10:41:40Z","exposure_verdict":"not_assessed","verdict_reason":"Public evidence does not evaluate exact release, platform, enabled features, configuration, compensating controls, or live exposure.","advisory":{"id":"cisco-sa-cucm-rce-bWNzQcUm","slug":"cisco-sa-cucm-rce-bwnzqcum","vendor":"Cisco","title":"Cisco Unified Communications Products Remote Code Execution Vulnerability","summary":"A vulnerability in multiple Cisco Unified Communications and Contact Center Solutions products could allow an unauthenticated, remote attacker to execute arbitrary code on an affected device. This vulnerability is due to the improper processing of user-provided data that is&nbsp;being read into memory. An attacker could exploit this vulnerability by sending a crafted message to a listening port of an affected device. A successful exploit could allow the attacker to execute arbitrary commands on the underlying operating system with the privileges of the web services user. With access to the underlying operating system, the attacker could also establish root access on the affected device. Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability. This advisory is available at the following link:https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cucm-rce-bWNzQcUm","severity":"Critical","published_at":"2024-01-24T16:00:00Z","updated_at":"2024-01-30T19:16:46Z","source_url":"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cucm-rce-bWNzQcUm","csaf_url":"https://sec.cloudapps.cisco.com/security/center/contentjson/CiscoSecurityAdvisory/cisco-sa-cucm-rce-bWNzQcUm/csaf/cisco-sa-cucm-rce-bWNzQcUm.json","exposure_verdict":"not_assessed","verdict_reason":"Public evidence does not evaluate exact release, platform, enabled features, configuration, compensating controls, or live exposure."},"freshness":{"last_source_refreshed_at":"2026-07-21T05:16:34Z","latest_source_refresh_at":"2026-07-21T05:16:34Z","oldest_source_refresh_at":"2026-07-21T03:00:03Z","all_sources_fresh":true,"sources":[{"source":"cisco_advisories","label":"Cisco 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exposure.","kev":false,"epss":{"score":0.02057,"score_date":"2026-07-20","updated_at":"2026-07-21T05:16:34Z"},"published_at":"2024-01-24T16:00:00Z","updated_at":"2024-01-30T19:16:46Z","advisory_updated_at":"2024-01-30T19:16:46Z","source_url":"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cucm-rce-bWNzQcUm","remediation":{"url":"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cucm-rce-bWNzQcUm"},"row_display_order":1},{"product":{"name":"Cisco Unified Contact Center Express","slug":"cisco-unified-contact-center-express","vendor":"Cisco"},"cve":{"id":"CVE-2024-20253"},"evidence_type":"structured_affected","evidence_label":{"scope":"CSAF product evidence","label":"product_status known affected"},"evidence_source":"Cisco CSAF","source":"Cisco 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exposure.","kev":false,"epss":{"score":0.02057,"score_date":"2026-07-20","updated_at":"2026-07-21T05:16:34Z"},"published_at":"2024-01-24T16:00:00Z","updated_at":"2024-01-30T19:16:46Z","advisory_updated_at":"2024-01-30T19:16:46Z","source_url":"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cucm-rce-bWNzQcUm","remediation":{"url":"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cucm-rce-bWNzQcUm"},"row_display_order":2},{"product":{"name":"Cisco Virtualized Voice Browser","slug":"cisco-virtualized-voice-browser","vendor":"Cisco"},"cve":{"id":"CVE-2024-20253"},"evidence_type":"structured_affected","evidence_label":{"scope":"CSAF product evidence","label":"product_status known affected"},"evidence_source":"Cisco CSAF","source":"Cisco 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