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Cisco Finesse Reverse Proxy VPN-less Access to Finesse Desktop Denial of Service Vulnerability

cisco-sa-finesse-proxy-dos-vY5dQhrV · Medium · Published · Updated

A vulnerability in the nginx configurations that are provided as part of the VPN-less reverse proxy for Cisco Finesse could allow an unauthenticated, remote attacker to create a denial of service (DoS) condition for new and existing users who are connected through a load balancer. This vulnerability is due to improper IP address filtering by the reverse proxy. An attacker could exploit this vulnerability by sending a series of unauthenticated requests to the reverse proxy. A successful exploit could allow the attacker to cause all current traffic and subsequent requests to the reverse proxy through a load balancer to be dropped, resulting in a DoS condition. Cisco has released software updates that address this vulnerability. There are workarounds that address this vulnerability. This advisory is available at the following link:https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-finesse-proxy-dos-vY5dQhrV

Workarounds

A workaround for this vulnerability is available for customers who cannot upgrade to a fixed release. To coordinate implementation of the workaround, contact the Cisco Technical Assistance Center (TAC) https://www.cisco.com/go/tac/ .

While this workaround has been deployed and was proven successful in a test environment, customers should determine the applicability and effectiveness in their own environment and under their own use conditions. Customers should be aware that any workaround or mitigation that is implemented may negatively impact the functionality or performance of their network based on intrinsic customer deployment scenarios and limitations. Customers should not deploy any workarounds or mitigations before first evaluating the applicability to their own environment and any impact to such environment.

CVEsCVE-2023-20088
Cisco Bug IDsCSCwd67008
CVSS ScoreBase 5.3
Base 5.3 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L/E:X/RL:X/RC:X
Product Names From Source
Cisco Unified Contact Center Enterprise, Cisco Unified Contact Center Express, Cisco Finesse, Cisco Packaged Contact Center Enterprise

CSAF Product Statuses

Product Status Source CVE Rows
Cisco Finesse known_affected cisco_csaf CVE-2023-20088 1
Cisco Packaged Contact Center Enterprise known_affected cisco_csaf CVE-2023-20088 1
Cisco Unified Contact Center Enterprise known_affected cisco_csaf CVE-2023-20088 1
Cisco Unified Contact Center Express known_affected cisco_csaf CVE-2023-20088 1

Related Products

Product CVE Evidence
Cisco Finesse CVE-2023-20088 Cisco OpenVuln
Cisco Packaged Contact Center Enterprise CVE-2023-20088 Cisco OpenVuln
Cisco Unified Contact Center CVE-2023-20088 Cisco OpenVuln
Cisco Unified Contact Center Enterprise CVE-2023-20088 Cisco OpenVuln
Cisco Unified Contact Center Express CVE-2023-20088 Cisco OpenVuln