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Cisco Unified Contact Center Express Improper API Authorization Vulnerability

cisco-sa-uccx-api-auth-WSx4v7sB · Medium · Published · Updated

A vulnerability in the API subsystem of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to change the availability state of any agent. The vulnerability is due to insufficient authorization enforcement on an affected system. An attacker could exploit this vulnerability by authenticating to an affected system with valid agent credentials and performing a specific API call with crafted input. A successful exploit could allow the attacker to change the availability state of an agent, potentially causing a denial of service condition. Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability. This advisory is available at the following link:https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-api-auth-WSx4v7sB

Workarounds

There are no workarounds that address this vulnerability.

CVEsCVE-2020-3267
Cisco Bug IDsCSCvr12303
CVSS ScoreBase 5.4
Base 5.4 CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:L/E:X/RL:X/RC:X
Product Names From Source
Cisco Unified Contact Center Express

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