{"schema_version":"public-product-v1.1","generated_at":"2026-07-21T10:32:16Z","exposure_verdict":"not_assessed","verdict_reason":"Public evidence does not evaluate exact release, platform, enabled features, configuration, compensating controls, or live exposure.","advisory":{"id":"cisco-sa-uccx-api-auth-WSx4v7sB","slug":"cisco-sa-uccx-api-auth-wsx4v7sb","vendor":"Cisco","title":"Cisco Unified Contact Center Express Improper API Authorization Vulnerability","summary":"A vulnerability in the API subsystem of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to change the availability state of any agent. The vulnerability is due to insufficient authorization enforcement on an affected system. An attacker could exploit this vulnerability by authenticating to an affected system with valid agent credentials and performing a specific API call with crafted input. A successful exploit could allow the attacker to change the availability state of an agent, potentially causing a denial of service condition. Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability. This advisory is available at the following link:https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-api-auth-WSx4v7sB","severity":"Medium","published_at":"2020-06-03T16:00:00Z","updated_at":"2020-06-03T16:00:00Z","source_url":"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-api-auth-WSx4v7sB","csaf_url":"https://sec.cloudapps.cisco.com/security/center/contentjson/CiscoSecurityAdvisory/cisco-sa-uccx-api-auth-WSx4v7sB/csaf/cisco-sa-uccx-api-auth-WSx4v7sB.json","exposure_verdict":"not_assessed","verdict_reason":"Public evidence does not evaluate exact release, platform, enabled features, configuration, compensating controls, or live exposure."},"freshness":{"last_source_refreshed_at":"2026-07-21T05:16:34Z","latest_source_refresh_at":"2026-07-21T05:16:34Z","oldest_source_refresh_at":"2026-07-21T03:00:03Z","all_sources_fresh":true,"sources":[{"source":"cisco_advisories","label":"Cisco advisories","last_success_at":"2026-07-21T03:00:03Z","stale":false},{"source":"cisco_csaf","label":"Cisco CSAF","last_success_at":"2026-07-21T05:14:24Z","stale":false},{"source":"nvd_cves","label":"NVD CVEs","last_success_at":"2026-07-21T05:16:30Z","stale":false},{"source":"cisa_kev","label":"CISA KEV","last_success_at":"2026-07-21T05:16:31Z","stale":false},{"source":"first_epss","label":"EPSS","last_success_at":"2026-07-21T05:16:34Z","stale":false}]},"summary":{"cve_count":1,"visible_product_count":1,"public_evidence_count":1,"kev_count":0,"highest_epss":0.00806},"cves":[{"id":"CVE-2020-3267","kev":false,"epss":{"score":0.00806,"percentile":0.52767,"score_date":"2026-07-20","updated_at":"2026-07-21T05:16:33Z"}}],"public_evidence":[{"product":{"name":"Cisco Unified Contact Center Express","slug":"cisco-unified-contact-center-express","vendor":"Cisco"},"cve":{"id":"CVE-2020-3267"},"evidence_type":"structured_affected","evidence_label":{"scope":"CSAF product evidence","label":"product_status known affected"},"evidence_source":"Cisco CSAF","source":"Cisco CSAF","source_document_fetched_at":"2026-07-20T05:16:54Z","csaf_status":"known_affected","csaf_product_status":"known_affected","csaf_product_status_path":"vulnerabilities[].product_status.known_affected","raw_product_name":"Cisco Unified Contact Center Express","exposure_verdict":"not_assessed","verdict_reason":"Public evidence does not evaluate exact release, platform, enabled features, configuration, compensating controls, or live exposure.","exposure_verdict_reason":"Public evidence does not evaluate exact release, platform, enabled features, configuration, compensating controls, or live exposure.","kev":false,"epss":{"score":0.00806,"score_date":"2026-07-20","updated_at":"2026-07-21T05:16:33Z"},"published_at":"2020-06-03T16:00:00Z","updated_at":"2020-06-03T16:00:00Z","advisory_updated_at":"2020-06-03T16:00:00Z","source_url":"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-api-auth-WSx4v7sB","remediation":{"url":"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-api-auth-WSx4v7sB"},"row_display_order":1}]}