{"schema_version":"public-product-v1.1","generated_at":"2026-07-21T10:42:22Z","exposure_verdict":"not_assessed","verdict_reason":"Public evidence does not evaluate exact release, platform, enabled features, configuration, compensating controls, or live exposure.","advisory":{"id":"cisco-sa-uccx-xss-GO9L9xxr","slug":"cisco-sa-uccx-xss-go9l9xxr","vendor":"Cisco","title":"Cisco Unified Contact Center Express Stored Cross-Site Scripting Vulnerability","summary":"A vulnerability in the web-based management interface of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to perform a stored cross-site scripting (XSS) attack. This vulnerability is due to insufficient input validation of user-supplied data. An attacker could exploit this vulnerability by entering crafted text into various input fields within the web-based management interface. A successful exploit could allow the attacker to perform a stored XSS attack, which could allow the execution of scripts within the context of other users of the interface. Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability. This advisory is available at the following link:https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-xss-GO9L9xxr","severity":"Medium","published_at":"2023-04-05T16:00:00Z","updated_at":"2023-04-05T16:00:00Z","source_url":"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-xss-GO9L9xxr","csaf_url":"https://sec.cloudapps.cisco.com/security/center/contentjson/CiscoSecurityAdvisory/cisco-sa-uccx-xss-GO9L9xxr/csaf/cisco-sa-uccx-xss-GO9L9xxr.json","exposure_verdict":"not_assessed","verdict_reason":"Public evidence does not evaluate exact release, platform, enabled features, configuration, compensating controls, or live exposure."},"freshness":{"last_source_refreshed_at":"2026-07-21T05:16:34Z","latest_source_refresh_at":"2026-07-21T05:16:34Z","oldest_source_refresh_at":"2026-07-21T03:00:03Z","all_sources_fresh":true,"sources":[{"source":"cisco_advisories","label":"Cisco advisories","last_success_at":"2026-07-21T03:00:03Z","stale":false},{"source":"cisco_csaf","label":"Cisco CSAF","last_success_at":"2026-07-21T05:14:24Z","stale":false},{"source":"nvd_cves","label":"NVD CVEs","last_success_at":"2026-07-21T05:16:30Z","stale":false},{"source":"cisa_kev","label":"CISA KEV","last_success_at":"2026-07-21T05:16:31Z","stale":false},{"source":"first_epss","label":"EPSS","last_success_at":"2026-07-21T05:16:34Z","stale":false}]},"summary":{"cve_count":1,"visible_product_count":1,"public_evidence_count":1,"kev_count":0,"highest_epss":0.005},"cves":[{"id":"CVE-2023-20096","kev":false,"epss":{"score":0.005,"percentile":0.39505,"score_date":"2026-07-19","updated_at":"2026-07-20T05:46:49Z"}}],"public_evidence":[{"product":{"name":"Cisco Unified Contact Center Express","slug":"cisco-unified-contact-center-express","vendor":"Cisco"},"cve":{"id":"CVE-2023-20096"},"evidence_type":"structured_affected","evidence_label":{"scope":"CSAF product evidence","label":"product_status known affected"},"evidence_source":"Cisco CSAF","source":"Cisco CSAF","source_document_fetched_at":"2026-07-20T05:16:50Z","csaf_status":"known_affected","csaf_product_status":"known_affected","csaf_product_status_path":"vulnerabilities[].product_status.known_affected","raw_product_name":"Cisco Unified Contact Center Express","exposure_verdict":"not_assessed","verdict_reason":"Public evidence does not evaluate exact release, platform, enabled features, configuration, compensating controls, or live exposure.","exposure_verdict_reason":"Public evidence does not evaluate exact release, platform, enabled features, configuration, compensating controls, or live exposure.","kev":false,"epss":{"score":0.005,"score_date":"2026-07-19","updated_at":"2026-07-20T05:46:49Z"},"published_at":"2023-04-05T16:00:00Z","updated_at":"2023-04-05T16:00:00Z","advisory_updated_at":"2023-04-05T16:00:00Z","source_url":"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-xss-GO9L9xxr","remediation":{"url":"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-xss-GO9L9xxr"},"row_display_order":1}]}